Article ID: 821873
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 Advanced Server
SYMPTOMS
When you unplug your universal serial bus (USB) smart card reader from your computer, the desktop does not lock. This issue occurs even though you have applied a Group Policy setting to lock the desktop when the smart card reader is unplugged.
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 17-Jul-2003 09:50 5.0.2195.6738 42,256 Basesrv.dll 17-Jan-2003 08:06 5.0.2195.6656 236,304 Cmd.exe 17-Jul-2003 09:50 5.0.2195.6762 222,992 Gdi32.dll 17-Jul-2003 09:50 5.0.2195.6741 711,440 Kernel32.dll 17-Jul-2003 09:50 5.0.2195.6751 333,072 Msgina.dll 07-Apr-2003 21:54 5.0.2195.6701 90,232 Rdpwd.sys 15-Jul-2003 14:08 5.0.2195.6776 4,858,368 Sp3res.dll 17-Jul-2003 09:50 5.0.2195.6785 380,176 User32.dll 17-Jul-2003 09:50 5.0.2195.6745 385,808 Userenv.dll 16-Jul-2003 15:32 5.0.2195.6784 1,628,784 Win32k.sys 17-Jul-2003 09:20 5.0.2195.6785 182,032 Winlogon.exe 17-Jul-2003 09:50 5.0.2195.6775 243,984 Winsrv.dll 17-Jul-2003 09:50 5.0.2195.6741 711,440 Kernel32.dll 17-Jul-2003 09:50 5.0.2195.6784 1,628,784 Win32k.sys 17-Jul-2003 09:50 5.0.2195.6775 243,984 Winsrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New Naming Schema for Microsoft Windows Hotfix Packages
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB821873
