Article ID: 819760
Article Last Modified on 12/3/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Small Business Server 2003 Premium Edition
- Microsoft Windows Small Business Server 2003 Standard Edition
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
SYMPTOMS
If a program calls the ExitWindowsEx function and also uses the EWX_SHUTDOWN flag, Windows may turn off the power instead of displaying the "It is now safe to power off your computer" message as expected. This behavior also occurs if the InitiateSystemShutdownEx function is used to shut down the computer.
Note The InitiateSystemShutdownEx function can be used only if the system supports the power-off feature.
CAUSE
Windows Server 2003 treats the EWX_SHUTDOWN flag in the same way as the EWX_POWEROFF flag. In other words, Windows turns off the power after it shuts down the computer if the system supports the power-off feature.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003 32-bit versions
Date Time Version Size File name -------------------------------------------------------------- 14-Mar-2005 18:47 5.2.3790.287 380,928 Licdll.dll 13-Mar-2005 06:50 5.2.3790.287 2,407,936 Ntkrnlmp.exe 13-Mar-2005 02:28 5.2.3790.287 2,064,896 Ntkrnlpa.exe 13-Mar-2005 03:27 5.2.3790.287 2,109,952 Ntkrpamp.exe 13-Mar-2005 06:34 5.2.3790.287 2,208,768 Ntoskrnl.exe 26-Dec-2004 21:17 1,513,002 System.adm 13-Mar-2005 07:59 5.2.3790.287 540,672 Winlogon.exe 24-Feb-2005 20:24 6.1.22.4 371,936 Updspapi.dll
Windows Server 2003 64-bit versions
Date Time Version Size File name Platform --------------------------------------------------------------------- 13-Mar-2005 06:17 5.2.3790.287 5,606,912 Ntkrnlmp.exe IA-64 26-Dec-2004 20:17 1,513,002 System.adm 13-Mar-2005 02:20 5.2.3790.287 639,488 Winlogon.exe IA-64 25-Feb-2005 02:52 6.1.22.4 639,712 Updspapi.dll IA-64
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Windows Server 2003 Service Pack 1.
MORE INFORMATION
Windows Server 2003
To resolve this issue in Windows Server 2003, follow these steps after you install the hotfix that is described in the "Resolution" section:
- Click Start, click Run, and then type gpedit.msc.
- Under Local Computer Policy, expand Computer Configuration, expand Administrative Templates, and then expand System.
- Double-click Do not turn off system power after a Windows system shutdown has occurred.
- Click the Setting tab, click Enabled, and then click OK.
Windows Small Business Server 2003
To resolve this issue in Windows Small Business Server 2003, follow these steps after you install the hotfix that is described in the "Resolution" section:
- Click Start, click Run, and then type gpmc.msc.
- Expand Forest and Domain Policies, and then locate the Small Business Server Client Computer policy.
- Right-click the Small Business Server Client Computer policy, and select Edit.
- Expand Computer Configuration, expand Administrative Templates, and then expand System.
- Double-click Do not turn off system power after a Windows system shutdown has occurred.
- Click the Setting tab, click Enabled, and then click OK.
Alternatively, in Windows Small Business Server 2003, you may want to apply the settings only to the server. To do this, follow these steps.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
- Install the hotfix.
- Start Registry Editor on the server, and then locate the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\DontPowerOffAfterShutdown
- Type 1 as the REG_DWORD value.
You can also add the registry value by typing the following at a command prompt on the Windows Small Business 2003 server:
reg add HKLM\Software\Policies\Microsoft\Windows NT /v DontPowerOffAfterShutdown /t REG_DWORD /d 1 /f
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB819760
