Article ID: 818658
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
Notice
SYMPTOMS
One of the following event errors may be logged in the application event log on a Microsoft Exchange 2000 Server computer:
Event Source: MSExchangeIS Public Store
Event Category: Background Cleanup
Event ID: 1097
Description: Error 0xfffffbd3 (JET_errVersionStoreOutOfMemory) occurred while cleaning up background folder on database.
-or-
Event Source: MSExchangeIS Public Store
Event Category: Background Cleanup
Event ID: 1097
Description: Error 0xfffffae1 (JET_errTooManyOpenTables) occurred while cleaning up background folder on database.
RESOLUTION
Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824282 September 2003 Exchange 2000 Server post-Service Pack 3 rollup
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
File Information
Component: ADMIN
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 19-May-2003 21:28 6.0.6467.0 69,632 Ccmproxy.dll 19-May-2003 21:28 6.0.6467.0 2,109,440 Cdoexm.dll 19-May-2003 21:27 6.0.6467.0 8,466,432 Exadmin.dll 19-May-2003 21:28 6.0.6467.0 1,867,776 Exmgmt.exe 19-May-2003 21:28 6.0.6467.0 73,728 Inproxy.dll 19-May-2003 21:28 6.0.6467.0 2,969,600 Mad.exe 19-May-2003 21:27 6.0.6467.0 4,648,960 Maildsmx.dll 19-May-2003 21:28 6.0.6467.0 77,824 Pcproxy.dll 19-May-2003 21:28 6.0.6467.0 94,208 X400prox.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: kbExchange2000preSP4septbarFix event id 1097 error memory leak JET_errVersionStoreOutOfMemory JET_errTooManyOpenTables xadm
Keywords: kbhotfixserver kbqfe kbfix kbexchange2000presp4fix kbbug KB818658
