Article ID: 818531
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
- Microsoft Exchange 2000 Enterprise Server
SYMPTOMS
When you click Public Folder Instances under Public Folder Store ServerName in Exchange System Manager to view your public folder instances, you may receive an error message that is similar to the following error message:
CAUSE
This problem occurs if there are more than 65,535 public folders in the public folder store. The maximum number of rows that a MAPI table contains is 65,535 rows.
RESOLUTION
Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to Obtain the Latest Exchange 2000 Server Service Pack
File Information
Component: Messaging Database
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------- 08-Apr-2003 20:01 6.0.6453.0 745,472 Mapi32.dll
After You Apply This Hotfix
After you apply this hotfix, you can configure the maximum number of rows that you want for the MAPI table. To do so, add the MaxAllowedRows DWORD value to the following registry key, and then set the value to the number of rows that you want:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Messaging Subsystem\Applications\Mmc
To do so, follow these steps:
- Click Start, and then click Run.
- In the Open box, type cmd, and then click OK.
- Locate, and then click the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Messaging Subsystem\Applications - On the Edit menu, point to New, and then click Key.
- Type mmc, and then press ENTER.
- On the Edit menu, point to New, and then click DWORD Value.
- Type MaxAllowedRows, and then press ENTER.
- On the Edit menu, click Modify.
- In the Value data box, type the maximum number of rows that you want to set for the MAPI table, and then click OK.
For example, if you want to configure the MAPI table to contain 200,000 rows for public folders, click Decimal, type 200000 in the Value data box, and then click OK.
Note If you specify a value that is less than 65,535 rows, the maximum number of rows that the MAPI table contains is 65,335 (or 0x000ffff in hexadecimal format). - Quit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: kbExchange2000preSP4septbarFix XADM
Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB818531
