Article ID: 818012
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
SYMPTOMS
In Microsoft Exchange Server 5.5, the Internet Mail Connector (IMC) may crash when the following conditions are true:
- The IMC tries to route messages from an Exchange Server 5.5 computer to an Exchange Server 5.5 computer that is in a different organization.
- The IMC tries to route the messages through an SMTP connector.
CAUSE
This problem occurs if the Exchange Server 5.5 computer that sends the messages does not have the correct code pages installed.
RESOLUTION
Cumulative update information
To resolve this problem, install the November 2004 update rollup for Exchange Server 5.5. For more information about how to obtain the November 2004 update rollup for Exchange Server 5.5, click the following article number to view the article in the Microsoft Knowledge Base:
841765 November 2004 update rollup for Exchange Server 5.5
STATUS
Microsoft has confirmed that this is a problem in Exchange Server 5.5.
Additional query words: XCON
Keywords: kbhotfixserver kbqfe kbexchtransport kbqfe kbfix kbbug KB818012
