Microsoft KB Archive/817000

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Article ID: 817000

Article Last Modified on 10/6/2005



APPLIES TO

  • Microsoft Word 2002 Standard Edition



SYMPTOMS

When you click Print on the File menu in the French version of Word 2002, the text for the Manual Duplex check box is inncorrectly translated as Duplex Printing.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack


Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The French version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size     File name
   --------------------------------------------------------
   04-Apr-2003  03:19  411,648  Wordintlff.msp (full file)
   04-Apr-2003  03:14   67,072  Wordintlop.msp (client)
                

After the hotfix is installed, the French version of this fix will have the file attributes (or later) that are listed in the following table.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   01-Apr-2003  14:47  10.0.3409.5119    891,432  Wwintl.dll      
                


The French Language Pack version of this fix has the file attributes (or later) that are listed in the following table.

   Date         Time   Size       File name
   --------------------------------------------------------
   04-Apr-2003  03:57  1,350,144  Fralpkff.msp (full file)
   04-Apr-2003  03:51    139,776  Fralpkop.msp (client)
                

After the hotfix is installed, the French version of this fix will have the file attributes (or later) that are listed in the following table.

   Date         Time   Version         Size       File name
   --------------------------------------------------------------
   09-Aug-2002  03:21  10.0.4406.0       113,224  Emablt32.dll     
   06-Sep-2002  16:55  10.0.4420.0       862,784  Msmapi32.dll     
   21-Jan-2003  20:19  1.7.2.15          319,567  Mssp3fr.dll      
   04-Oct-2002  21:48  10.0.4024.0     2,083,392  Outllibr.dll     
   01-Apr-2003  14:47  10.0.3409.5119    891,432  Wwintl.dll   
                

This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:

325671 OFFXP: Overview of the Office XP Service Pack 2


Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0




STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.


Additional query words: OFFQFE #7957

Keywords: kbbug kbfix kbofficexppresp3fix KB817000