Microsoft KB Archive/816478

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Article ID: 816478

Article Last Modified on 4/7/2006



APPLIES TO

  • Microsoft Word 2002 Standard Edition




SYMPTOMS

When you apply a bullet and numbering style to multiple paragraphs, and then modify this style while the paragraphs are still selected, several copies of the original style may appear in the Styles and Formatting task pane.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3. To resolve this problem, obtain the latest service pack for Microsoft Office XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack


Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later:

   Date         Time   Size       File name
   --------------------------------------------
   14-Mar-2003  16:17  5,821,052  Winword.msp
   14-Mar-2003  18:22  3,031,172  Winwordop.msp
   14-Mar-2003  20:01  8,293,540  Winwordff.msp

After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version      Size        File name
   --------------------------------------------------------
   14-Mar-2003  07:55  10.0.5112.0  10,603,080  Winword.exe
                

This hotfix is a post-Office XP Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP SP-2 installed. For more information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:

325671 Description of the Office XP Service Pack 2 (SP2)


Additionally, you may have to install Windows Installer 2.0 to install this hotfix. For more information about the Windows Installer requirement for post-Office XP SP-2 hotfixes, click the following article number to see the article in the Microsoft Knowledge Base:

330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Office XP Service Pack 3.


Additional query words: kb2HR1 char-char char char

Keywords: kbbug kbfix kbqfe kbenv kbui kbprb kbofficexppresp3fix kbhotfixserver KB816478