Article ID: 815626
Article Last Modified on 10/6/2005
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
SYMPTOMS
After you create a recurrent appointment in Microsoft Outlook 2002, the appointment Start time may change from A.M. to P.M.
CAUSE
This problem may occur if either of the following conditions are true:
- When you change the Start time of the appointment to occur before the Calendar work week Start time, and you make any other change in the recurrent appointment or when you click OK.
- When you change the Calendar work week Start time to an earlier start time.
RESOLUTION
Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The Spanish version of this fix should have the following file attributes or later:
Date Time Size File name
----------------------------------------
09-Jan-2003 00:42 118,272 Olkintl.msp (Client Fix)
09-Jan-2003 00:45 911,360 Olkintlff.msp (Full File Fix)
After the hotfix is installed, the Spanish version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
06-Sep-2002 16:55 10.0.4420.0 858,688 Msmapi32.dll
09-Dec-2002 19:35 10.0.4503.0 2,083,392 Outllibr.dll
This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.
MORE INFORMATION
Recurrent Appointment Start Time
To change a recurrent appointment Start time, follow these steps:
- Open your Calendar in Outlook 2002.
- Right-click the recurrent appointment that you want to change, and then click Edit Series.
- On the Standard toolbar, click Recurrence.
- In the Appointment time section, change the Start box.
Calendar Work Week Start Time
To change the Calendar work week Start time, follow these steps:
- On the Tools menu, click Options.
- On the Preferences tab, click Calendar Options.
- In the Calendar work week section, change the time in the Start time box.
Additional query words: kb2HR1
Keywords: kbbug kbfix kbofficexppresp3fix KB815626
