Article ID: 815242
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
- Microsoft Exchange 2000 Enterprise Server
- Microsoft Exchange Server 2000 Service Pack 1
- Microsoft Exchange 2000 Server Service Pack 2
- Microsoft Exchange Server 2000 Service Pack 3
SYMPTOMS
When you use a store event sink to modify the stream of incoming messages in Exchange 2000, attachments may be missing when you open and view the message in Microsoft Outlook or in Microsoft Outlook Web Access (OWA).
When you view the message in Microsoft Outlook Express or by using Collaboration Data Objects (CDO), you can open and view the attachments in the message.
CAUSE
This problem occurs because messages are incorrectly processed when you use a store event sink to modify the stream of messages in Exchange 2000.
RESOLUTION
Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Component: CDO
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
11-Mar-2003 20:30 6.0.6435.0 3,915,776 Cdoex.dll
11-Mar-2003 20:22 6.0.6435.0 827,392 Davex.dll
11-Mar-2003 20:19 6.0.6435.0 577,536 Dsaccess.dll
11-Mar-2003 19:23 6.0.6435.0 184,320 Dscmsg.dll
11-Mar-2003 20:30 6.0.6435.0 3,571,712 Excdo.dll
11-Mar-2003 20:19 6.0.6435.0 258,048 Exmime.dll
11-Mar-2003 20:22 6.0.6435.0 2,138,112 Exoledb.dll
11-Mar-2003 20:16 6.0.6435.0 81,920 Exosal.dll
11-Mar-2003 20:22 6.0.6435.0 307,200 Exprox.dll
11-Mar-2003 19:13 6.0.6435.0 49,152 Mdbevent.dll
11-Mar-2003 19:54 6.0.6435.0 2,285,568 Mdbmsg.dll
11-Mar-2003 19:15 6.0.6435.0 32,768 Mdbrole.dll
11-Mar-2003 20:19 6.0.6435.0 24,576 Mdbtask.dll
11-Mar-2003 20:18 6.0.6435.0 4,644,864 Store.exe
Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 How to obtain the latest Exchange 2000 Server service pack
STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For additional information about event sinks in Exchange 2000 Server, click the following article numbers to view the articles in the Microsoft Knowledge Base:
288156 HOWTO: Create an Exchange 2000 Store Event Sink in Visual C++
Additional query words: kbExchange2000preSP4septbarFix
Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB815242
