Knowledge Base

Printer Operators Group Is Not Listed in the Terminal Server Redirected Print Queue

Article ID: 814408

Article Last Modified on 2/22/2007

APPLIES TO

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Service Pack 3
Microsoft Windows 2000 Service Pack 2
Microsoft Windows 2000 Service Pack 1
Microsoft Windows 2000 Service Pack 3
Microsoft Windows 2000 Service Pack 2
Microsoft Windows 2000 Service Pack 1

SYMPTOMS

After you install Microsoft Windows 2000 Service Pack 3 (SP3) on a domain controller, you may notice that the Printer Operators group is not listed in the Access Control List (ACL) of the Terminal Server redirected print queue. Instead, you may notice that the Power Users group is listed in the ACL of the Terminal Server redirected print queue.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version      Size    File name
   ------------------------------------------------------------------
   17-Feb-2003  00:30  5.0.2195.6613     124,176  Adsldp.dll       
   17-Feb-2003  00:30  5.0.2195.6601     130,832  Adsldpc.dll      
   27-Feb-2003  19:13  5.0.2195.6667      62,736  Adsmsext.dll     
   27-Feb-2003  19:13  5.0.2195.6672     378,640  Advapi32.dll     
   17-Feb-2003  00:30  5.0.2195.6611      49,936  Browser.dll      
   17-Feb-2003  00:30  5.0.2195.6663     135,952  Dnsapi.dll       
   17-Feb-2003  00:30  5.0.2195.6663      96,528  Dnsrslvr.dll     
   17-Feb-2003  00:30  5.0.2195.6661      46,352  Eventlog.dll     
   17-Feb-2003  00:30  5.0.2195.6627     148,240  Kdcsvc.dll       
   21-Feb-2003  00:11  5.0.2195.6666     204,560  Kerberos.dll     
   03-Dec-2002  03:09  5.0.2195.6621      71,888  Ksecdd.sys
   24-Jan-2003  22:40  5.0.2195.6659     509,712  Lsasrv.dll       
   24-Jan-2003  22:41  5.0.2195.6659      33,552  Lsass.exe        
   05-Feb-2003  16:59  5.0.2195.6662     109,328  Msv1_0.dll       
   17-Feb-2003  00:30  5.0.2195.6601     312,592  Netapi32.dll     
   17-Feb-2003  00:30  5.0.2195.6627     360,720  Netlogon.dll     
   27-Feb-2003  19:13  5.0.2195.6672     929,552  Ntdsa.dll        
   27-Feb-2003  19:13  5.0.2195.6666     944,400  Ole32.dll        
   27-Feb-2003  19:13  5.0.2195.6663     381,712  Printui.dll      
   27-Feb-2003  19:13  5.0.2195.6663     431,888  Rpcrt4.dll       
   27-Feb-2003  19:13  5.0.2195.6666     187,664  Rpcss.dll        
   27-Feb-2003  19:13  5.0.2195.6666     392,464  Samsrv.dll       
   27-Feb-2003  19:13  5.0.2195.6672     131,344  Scecli.dll       
   27-Feb-2003  19:13  5.0.2195.6671     306,448  Scesrv.dll       
   10-Feb-2003  23:22  5.0.2195.6663     166,912  Sp3res.dll       
   17-Feb-2003  00:30  5.0.2195.6601      51,472  W32time.dll      
   16-Aug-2002  13:32  5.0.2195.6601      57,104  W32tm.exe        
   27-Feb-2003  19:13  5.0.2195.6666     125,200  Wldap32.dll      
   27-Feb-2003  19:13  5.0.2195.6673      56,592  Wlnotify.dll     
   24-Feb-2003  23:24  5.0.2195.6659     509,712  Lsasrv.dll    56-bit

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Keywords: kbbug kbfix kbwin2000presp4fix kbprint kbqfe kbwin2ksp4fix kbhotfixserver KB814408

Microsoft KB Archive/814408

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