Microsoft KB Archive/814113

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Article ID: 814113

Article Last Modified on 9/27/2005


  • Microsoft SQL Server 2000 Service Pack 3

BUG #: 363997 (SHILOH_BUGS)


After you upgrade your SQL Server client tools to SQL Server 2000 Service Pack 3 (SP3), DTS Designer and SQL Server Enterprise Manager may disappear unexpectedly because of an unhandled access violation. SQL Server Enterprise Manager may generate an access violation before it disappears that is similar to the following access violation:

    mmc.exe - Application Error
    The instruction at "0x77c14d30" referenced memory at "0x00000000". The memory could not be "read". 

    Click on OK to quit the program
    Click on CANCEL to debug the program
    OK   Cancel   


Service pack information

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

290211 How to obtain the latest SQL Server 2000 service pack

Security patch information

This fix has been included with the security patch for Microsoft Security Bulletin MS03-031.

For additional information about how to obtain that security patch from the Microsoft Download Center, click the following article numbers to view the articles in the Microsoft Knowledge Base:

815495 MS03-031: Cumulative security patch for SQL Server

821277 MS03-031:Security patch for SQL Server 2000 Service Pack 3

Note Make sure that you read the security bulletin articles completely and thoroughly before you apply the security patch. This hotfix must be applied on each client computer that is experiencing the problem.

Hotfix information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version         Size              File name
   01-Feb-2003  00:30  2000.80.763.0   1,557,052 bytes   Dtsui.dll        

Note Because of file dependencies, the most recent hotfix or feature that contains the files may also contain additional files.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.This problem was first corrected in Microsoft SQL Server 2000 Service Pack 4.

Keywords: kbbug kbfix kbqfe kbsqlserv2000presp4fix kbhotfixserver KB814113