Article ID: 814055
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Service Pack 3
SYMPTOMS
When you have an access control list (ACL) that contains accounts from other domains, and you use a program that calls the GetEffectiveRightsFromAcl function by using this ACL, you may receive the following access mask: 0xCCCCCC.
CAUSE
While resolving the account from the other domain, the GetEffectiveRightsFromAcl function uses the NETBIOS domain name. When NETBIOS name resolution fails, these accounts cannot be resolved and the function returns prematurely.
This problem may occur if you use Windows 2000 with Service Pack 3 (SP3) installed. The behavior of the function was improved in SP3 to handle more scenarios, and this NETBIOS dependency was introduced.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The Global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------- 20-Feb-2003 06:35 5.0.2195.6666 102,672 Ntmarta.dll
WORKAROUND
To work around this problem, configure NETBIOS name resolution for the other domains by using LMHOSTS files or WINS. All computers that are using programs that call for this function will require this workaround to be applied. For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
314108 How to Write an LMHOSTS File for Domain Validation and Other Name Resolution Issues
180099 Troubleshooting LMHOSTS Name Resolution Issues
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbwin2ksp4fix kbhotfixserver KB814055
