Article ID: 814019
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange Server 2000 Service Pack 3
SYMPTOMS
When you use Microsoft Exchange Connector for Lotus cc:Mail to perform a directory synchronization between Active Directory and the Lotus cc:Mail service, user names are incorrectly propagated to Active Directory if the following conditions are true:
- The user has more than one first name.
- There is a title before the user's first name.
For example, when you perform a directory synchronization with the Lotus cc:Mail service by using Connector for cc:Mail, if a user is named "Judge Jay Jamison," this user name is incorrectly propagated to Active Directory. When this problem occurs, the space that is between the two first names or the title and first name delimits the first name field. The portion of the name that is after the space is put in the middle initial field and is truncated after six characters.
CAUSE
This problem occurs when you install Exchange 2000 Service Pack 3 (SP3). Under Exchange 2000 Service Pack 2 (SP2), the first name was not parsed to determine the initial name during the directory synchronization process.
RESOLUTION
Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Component: Connector for cc:Mail The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 03-Mar-2003 20:13 6.0.6429.0 585,728 Ccmc.exe
Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
301378 How to Obtain the Latest Exchange 2000 Server Service Pack
STATUS
Microsoft has confirmed that this is a problem in Exchange 2000 Server.
MORE INFORMATION
After you install this hotfix, the following registry key is created:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeCCMC\Parameters\AllowSpaceInFirstname
You can control how the space is parsed by changing the value data of the registry key in the following manner:
- If you do not specify the
AllowSpaceInFirstnamevalue data, or if it is set to a value of 0, the space after the initial portion of the first name delimits the first name field. This is the default setting. - If you set the
AllowSpaceInFirstnamevalue to 1 or to a value other than 0, the space is permitted in the first name field and the name is not parsed.
Additional query words: kbExchange2000preSP4septbarFix
Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB814019
