Knowledge Base

Cannot Remove Orphaned Exchange Domain Servers Security Group from Exchange Enterprise Servers Security Group

Article ID: 813877

Article Last Modified on 10/26/2006

APPLIES TO

Microsoft Exchange 2000 Server Standard Edition
Microsoft Windows 2000 Service Pack 3
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Service Pack 3

SYMPTOMS

When you try to remove an orphaned Exchange Domain Servers security group from the Exchange Enterprise Servers security group, you may receive the following error message:

The following Active Directory Error occurred: Element not found

The following error message may appear several times in the application log of the domain controller:

Event Type: Error
Event Source: MSExchangeAL
Event Category: LDAP Operations
Event ID: 8270
User: N/A
Description: LDAP returned the error [35]
Unwilling To Perform when importing the transaction
dn: changetype: Modify member:delete: - DC=lc1b41dc,DC=com

CAUSE

This symptom may occur if the following events occur:

Two domains are created by using a child-parent configuration.
An Exchange 2000 Server organization is installed across both domains.
Exchange 2000 Server is removed from the child domain computer.
The Dcpromo.exe tool is used to demote the child domain computer.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Component:

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time    Version          Size      File name
   ---------------------------------------------------------------------
   16-Feb-2003  22:30   5.0.2195.6613    124,176   Adsldp.dll
   16-Feb-2003  22:30   5.0.2195.6601    130,832   Adsldpc.dll
   24-Feb-2003  22:06   5.0.2195.6667     62,736   Adsmsext.dll
   16-Feb-2003  22:30   5.0.2195.6660    377,616   Advapi32.dll
   16-Feb-2003  22:30   5.0.2195.6611     49,936   Browser.dll
   16-Feb-2003  22:30   5.0.2195.6663    135,952   Dnsapi.dll
   16-Feb-2003  22:30   5.0.2195.6663     96,528   Dnsrslvr.dll
   16-Feb-2003  22:30   5.0.2195.6661     46,352   Eventlog.dll
   16-Feb-2003  22:30   5.0.2195.6627    148,240   Kdcsvc.dll
   20-Feb-2003  22:11   5.0.2195.6666    204,560   Kerberos.dll
   03-Dec-2002  01:09   5.0.2195.6621     71,888   Ksecdd.sys
   24-Jan-2003  20:40   5.0.2195.6659    509,712   Lsasrv.dll
   24-Jan-2003  20:41   5.0.2195.6659     33,552   Lsass.exe
   05-Feb-2003  14:59   5.0.2195.6662    109,328   Msv1_0.dll
   16-Feb-2003  22:30   5.0.2195.6601    312,592   Netapi32.dll
   16-Feb-2003  22:30   5.0.2195.6627    360,720   Netlogon.dll
   24-Feb-2003  22:05   5.0.2195.6669    929,552   Ntdsa.dll
   24-Feb-2003  22:05   5.0.2195.6666    392,464   Samsrv.dll
   16-Feb-2003  22:30   5.0.2195.6622    112,912   Scecli.dll
   16-Feb-2003  22:30   5.0.2195.6625    305,936   Scesrv.dll
   10-Feb-2003  21:22   5.0.2195.6663    166,912   Sp3res.dll
   16-Feb-2003  22:30   5.0.2195.6601     51,472   W32time.dll
   16-Aug-2002  11:32   5.0.2195.6601     57,104   W32tm.exe
   24-Feb-2003  22:05   5.0.2195.6666    125,200   Wldap32.dll
   24-Feb-2003  21:24   5.0.2195.6659    509,712   Lsasrv.dll   [56bit]

Note Because of file dependencies, this update requires Microsoft Windows 2000 Service Pack 3 (SP3).

For additional information about how to obtain the latest Windows 2000 Service Pack, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Important You only have to install this hotfix on one domain controller in each domain where you will be removing the orphaned object. After you install the hotfix on this domain controller, you can use this domain controller to remove the object.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Keywords: kbbug kbfix kbqfe kbenv kbsecurity kbprb kbwin2ksp4fix kbhotfixserver KB813877

Microsoft KB Archive/813877

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