Article ID: 813824
Article Last Modified on 2/1/2007
APPLIES TO
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 1
SYMPTOMS
In Windows Management Instrumentation, only administrators can successfully retrieve fully populated instances of Win32_WMISetting.
CAUSE
The Win32_WMISetting class retrieves the majority of its property data from the system registry. The Win32_WMISetting provider (Wbemcore.dll) opens the associated registry key for full access when it enumerates this class. By default, non-administrator users only have read access to this key. The result is that the provider does not open the key, and does not fully populate the properties of Win32_WMISetting.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The Global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------- 03-Feb-2003 11:36 1.50.1085.89 155,749 Fastprox.dll 03-Feb-2003 11:36 1.50.1085.89 139,353 Mofd.dll 03-Feb-2003 11:36 1.50.1085.89 176,216 Stdprov.dll 03-Feb-2003 11:36 1.50.1085.95 708,696 Wbemcomn.dll 03-Feb-2003 11:36 1.50.1085.98 647,257 Wbemcore.dll 03-Feb-2003 11:36 1.50.1085.89 372,825 Wbemess.dll 03-Feb-2003 11:36 1.50.1085.93 41,061 Wbemprox.dll 30-Oct-2002 05:32 1.50.1085.89 163,927 Wbemtest.exe 20-Jan-2003 08:19 1.50.1085.97 196,706 Winmgmt.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbsysadmin kbenv kbprb kbwin2ksp4fix kbhotfixserver KB813824
