Microsoft KB Archive/813211

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You receive a "Generic failure" error when you run WBEMTEST in Windows 2000

Article ID: 813211

Article Last Modified on 10/26/2006



APPLIES TO

  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Server




SYMPTOMS

When you run the Windows Management Instrumentation Tester (WBEMTEST), connect to the Windows Management Instrumentation (WMI) namespace (ROOT\CIMV2\MicrosoftHealthMonitor\PerfMon), and then recursively enumerate a performance counter, you may receive the following error message:

Number: 0x80041001
Facility: WMI
Description: Generic failure

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   17-Feb-2003  00:30  5.0.2195.6613     124,176  Adsldp.dll
   17-Feb-2003  00:30  5.0.2195.6601     130,832  Adsldpc.dll
   25-Feb-2003  19:46  5.0.2195.6667      62,736  Adsmsext.dll
   25-Feb-2003  19:46  5.0.2195.6672     378,640  Advapi32.dll
   17-Feb-2003  00:30  5.0.2195.6611      49,936  Browser.dll
   17-Feb-2003  00:30  5.0.2195.6663     135,952  Dnsapi.dll       
   17-Feb-2003  00:30  5.0.2195.6663      96,528  Dnsrslvr.dll     
   17-Feb-2003  00:30  5.0.2195.6661      46,352  Eventlog.dll
   17-Feb-2003  00:30  5.0.2195.6627     148,240  Kdcsvc.dll
   21-Feb-2003  00:11  5.0.2195.6666     204,560  Kerberos.dll     
   03-Dec-2002  03:09  5.0.2195.6621      71,888  Ksecdd.sys
   24-Jan-2003  22:40  5.0.2195.6659     509,712  Lsasrv.dll
   24-Jan-2003  22:41  5.0.2195.6659      33,552  Lsass.exe
   05-Feb-2003  16:59  5.0.2195.6662     109,328  Msv1_0.dll
   17-Feb-2003  00:30  5.0.2195.6601     312,592  Netapi32.dll
   17-Feb-2003  00:30  5.0.2195.6627     360,720  Netlogon.dll
   25-Feb-2003  19:46  5.0.2195.6669     929,552  Ntdsa.dll
   03-Dec-2002  03:24  5.0.2195.6621      67,344  Regsvc.exe
   25-Feb-2003  19:46  5.0.2195.6666     392,464  Samsrv.dll       
   25-Feb-2003  19:46  5.0.2195.6672     131,344  Scecli.dll
   25-Feb-2003  19:46  5.0.2195.6671     306,448  Scesrv.dll
   10-Feb-2003  23:22  5.0.2195.6663     166,912  Sp3res.dll
   12-Feb-2003  23:43  5.3.16.3            6,656  Spmsg.dll
   12-Feb-2003  23:46  5.3.16.3           87,552  Spuninst.exe
   17-Feb-2003  00:30  5.0.2195.6601      51,472  W32time.dll
   16-Aug-2002  13:32  5.0.2195.6601      57,104  W32tm.exe
   25-Feb-2003  19:46  5.0.2195.6666     125,200  Wldap32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server product


For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Keywords: kbhotfixserver kbqfe kbwinservperf kbmgmtservices kbqfe kbwin2000presp4fix kbfix kbbug KB813211