Microsoft KB Archive/812441

Knowledge Base

Error Message if Speech Recognition Is Not Configured Correctly

Article ID: 812441

Article Last Modified on 10/9/2003

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APPLIES TO

• Microsoft Internet Explorer 6.0

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SYMPTOMS

When you use Internet Explorer, you may receive the following error message:

The following application has encountered a problem and needs to close. application name: iexplore.exe app version: 6.0.2600.0 mod name: msctf.dll version 5.1.2600.0 Offset: 0001593f

CAUSE

This issue may occur if Speech Recognition is turned on but is not configured correctly.

WORKAROUND

To work around this issue:

1. Click Start, click Control Panel, and then double-click Regional and Language Options.
2. Click the Languages tab, and then click Details.
3. Click Speech Recognition, and then click Remove.
4. Click OK.

MORE INFORMATION

For additional information about how to configure and use speech recognition in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

306537 HOW TO: Install and Configure Speech Recognition in Windows XP

For additional information about how to turn off speech recognition, click the following article number to view the article in the Microsoft Knowledge Base:

326526 HOW TO: Turn Off the Speech Recognition and Handwriting Recognition

Keywords: kbprb KB812441

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