Article ID: 812383
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 6.0
SYMPTOMS
Consider this scenario: You use Microsoft Windows 2000 Group Policy to try to restrict the movement of custom toolbars on the desktop of a Windows 2000-based computer that has been upgraded to Service Pack 3 and that runs Microsoft Internet Explorer 5.5 or later. While you are logged on as domain user, you can hide or close custom tool bars, but then you cannot retrieve the custom tool bars. When you install the hotfix package to fix this problem, the hot fix installation does not replace the Browseui.dll file.
CAUSE
The problem occurs because the Browseui.dll file that is included with Internet Explorer is a more recent version than the copy of the Browseui.dll file that is contained in the hotfix package.
RESOLUTION
Windows 2000 hotfix information
This hotfix applies to computers that are running Windows 2000 and Internet Explorer 5.5.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 04-Feb-2003 20:16 5.0.3700.6661 792,848 Browseui.dll
Internet Explorer 6.0 hotfix information
This hotfix applies to computers that are running Windows 2000 with Internet Explorer 6.0.
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
21-May-2003 00:00 6.0.2800.1200 1,026,560 Browseui.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server product
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbhotfixserver kbqfe kbqfe kbie600sp2fix kbie600presp2fix kbwin2000presp4fix kbfix kbbug KB812383
