Article ID: 811950
Article Last Modified on 10/11/2005
APPLIES TO
- Microsoft Outlook 2002 Standard Edition
SYMPTOMS
An e-mail transport provider that has subscribed to the nkConfigHasChanged event may not receive notification that a configuration change has occurred.
RESOLUTION
Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office XP service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Size File name ----------------------------------------------- 24-Jan-2003 17:51:08 185,856 Olkintl.msp 24-Jan-2003 17:54:40 1,865,728 Olkintlff.msp
After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 09-Jan-2003 16:31:20 10.0.4907.0 113,224 Emablt32.dll 14-Nov-2002 13:34:08 10.0.4712.0 192,512 Emsabp32.dll 25-Nov-2002 12:49:58 10.0.4721.0 129,608 Emsui32.dll 23-Jan-2003 19:04:30 10.0.4921.0 854,600 Msmapi32.dll 12-Sep-2002 21:52:04 10.0.4510.0 531,016 Mspst32.dll 25-Nov-2002 12:50:16 10.0.4721.0 55,880 Olkfstub.dll 08-Aug-2002 21:21:22 10.0.4406.0 735,816 Outex.dll 06-Sep-2002 16:18:32 10.0.4503.0 1,972,808 Outllibr.dll 08-Nov-2002 15:46:56 10.0.4705.0 338,504 Pstprx32.dll
This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.
Additional query words: kb2HR1
Keywords: kbbug kbfix kbqfe kbofficexppresp3fix kbhotfixserver KB811950
