Microsoft KB Archive/811881

Knowledge Base

PRB: "Internal Error 2755. 1632, C:\MSDE\setup\SqlRun01.msi" Setup Error with Microsoft SQL Server 2000 Desktop Engine

Article ID: 811881

Article Last Modified on 1/27/2003

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APPLIES TO

• Microsoft SQL Server 2000 Desktop Engine (Windows)

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SYMPTOMS

When you install Microsoft SQL Server 2000 Desktop Engine (MSDE 2000), Setup may stop responding, and you receive the following error message:

Internal Error 2755. 1632, C:\MSDE\setup\SqlRun01.msi

Additionally, if you turn on the verbose logging switch by running the following command to run Setup

C:\MSDE>setup.exe /L*v c:\MSDE_setup.log

the following error may appear in the MSDE_setup.log file:

Internal Error 2755. 1632, c:\msde\setup\sqlrun01.msi
MSI (c) (78:BC): Product: Microsoft SQL Server Desktop Engine -- Internal Error 2755. 1632, c:\msde\setup\sqlrun01.msi

Note The error may also occur when you install other programs that use the Microsoft Installer (.msi) packages.

CAUSE

The NTFS file system permissions for the Administrators group or the System account no longer exist for the %SystemRoot%\Installer folder.

Note This issue may also occur if you have Read permissions for the %SystemRoot% folder. This condition stops Setup from creating the Installer folder.

RESOLUTION

To resolve this issue, reset the NTFS permissions for the %SystemRoot%\Installer folder to include both the Administrators group and the System account:

1. In Windows Explorer, right-click the %SystemRoot%\Installer folder, and then click Properties.
   
   Note The %SystemRoot%\Installer folder has hidden system attributes. To view the %SystemRoot%\Installer folder:
   1. In Windows Explorer, on the Tools menu, click Folder Options, and then click the View tab.
   2. Under Advance Settings, and then under Hidden Files and Folders, select Show hidden files and folders.
   3. Click to clear the Hide protected operating system files check box, and then click OK.
2. In the %SystemRoot%\Installer Properties dialog box, click the Security tab. Verify the following permissions:
   • Administrators group - Full Control
   • Everyone group - Read and Execute, List Folder, Contents and Read
   • System account - Full Control
3. Start the installation process for MSDE 2000.

MORE INFORMATION

For additional information about Setup errors, click the following article numbers to view the articles in the Microsoft Knowledge Base:

276198 Error Message: Internal Error: 2755.1632,c:\winnt\system32\adminpak.msi

274635 Money 2001: Error Message: Internal Error: 2755.1632

317328 HOW TO: Troubleshoot a SQL Server Desktop Engine 2000 Installation and Upgrade

Keywords: kbprb kberrmsg KB811881

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