Microsoft KB Archive/811479

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SQL Server Desktop Engine 2000 Setup fails when you log on with an account that has administrative user rights by using the fast user switching operation in Windows XP

Article ID: 811479

Article Last Modified on 11/14/2006



APPLIES TO

  • Microsoft SQL Server 2000 Desktop Engine (Windows)
  • Microsoft Windows XP Professional



SYMPTOMS

If you log on to a computer with an account that has administrative user rights by using the fast user switching operation in Microsoft Windows XP, and you try to install SQL Server 2000 Desktop Engine (MSDE 2.0), the installation fails.

The setup program stops responding and you receive this error message:

Please wait while Windows configures Microsoft SQL Server Desktop Engine
Time remaining: 6 seconds

You can click Cancel; however, the setup program is not canceled and the program does not respond. Although the setup fails, the Microsoft SQL Server folder created during the installation is not deleted.

CAUSE

Some programs developed before Windows XP may not be compatible with the new multiuser feature provided by Windows XP Fast User Switching.

Note: The MSDE 1.0 setup succeeds because MSDE 1.0 uses a different installation technology.

WORKAROUND

To work around this problem, log on to the computer with a user account that has administrative user rights, and then install SQL Server 2000 Desktop Engine.

MORE INFORMATION

Steps to reproduce the behavior

  1. Log on to Windows XP with a user account that does not have administrative user rights on the computer.
  2. Perform a fast user switching operation to switch to another user account that has administrative user rights on the computer.
  3. Start the installation SQL Server 2000 Desktop Engine installation.

The installation fails and you receive the error listed in the "Symptoms" section.

REFERENCES

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

317328 How to troubleshoot a SQL Server Desktop Engine 2000 installation and upgrade


For more information about the fast user switching feature in Windows XP, visit the following Microsoft Web sites:

Keywords: kbprb KB811479