Article ID: 811254
Article Last Modified on 2/1/2007
APPLIES TO
- Microsoft Windows Media Player 9 Series
SYMPTOMS
When you install Windows Media Player (WMP) 9 beta, there is no option to remove the program in the Add or Remove Programs tool in Control Panel.
CAUSE
This behavior is by design.
RESOLUTION
To resolve this issue, use the appropriate method below for your operating system.
Method 1: Microsoft Windows XP
Use the System Restore feature in Windows XP to return to a restore point that is before your installation of WMP 9 beta. To do so, follow these steps:
- Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
- In the System Restore Wizard, click Restore my computer to an earlier time, and then click Next.
- In the first box, click a date on the calendar that is before the date that you installed WMP 9 beta. In the second box, select a restore point, if one is available for that date.
Note Dates that have restore points available appear in bold type.
- Follow the on-screen instructions to complete the system restore process.
Method 2: Microsoft Windows 98, Windows Millennium Edition (Me), and Windows 2000
Restore the windows registry.
For additional information about how to restore your registry, click the following article numbers to view the articles in the Microsoft Knowledge Base:
322754 How To Backup, Edit, and Restore the Registry in Windows 95, Windows 98, and Windows Me
322755 How To Backup, Edit, and Restore the Registry in Windows 2000
Keywords: kbprb KB811254
