Microsoft KB Archive/810746

Knowledge Base

"Please complete EULA verification" message appears when you start Links 2003

Article ID: 810746

Article Last Modified on 8/2/2006

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APPLIES TO

• Microsoft Links 2003 Championship Edition
• Microsoft Links 2003
• Microsoft Links 2001 Standard Edition
• Microsoft Links 2003 Championship Edition

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SYMPTOMS

When you start Microsoft Links, you may receive a message a that is similar to the following:

Please complete EULA verification before running the game

You may receive this message even though you already accepted the End-User License Agreement (EULA) when you installed the game on the computer.

CAUSE

This behavior may occur if either of the following conditions is true:

• The window that contains the EULA is minimized on the Windows taskbar.
• The installation of Links on your computer is damaged.

RESOLUTION

To resolve this behavior, use one of the following methods.

Method 1: Accept the EULA

If the window that contains the EULA is minimized and appears as a taskbar button, click the taskbar button to restore the window to its previous size, and then click Accept to accept the EULA.

Method 2: Remove and reinstall Links

To remove and then reinstall Links, follow these steps.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

Remove Links

To do so, follow these steps:

1. Click Start, and then click Control Panel.
2. Click Add or Remove Programs.
3. In the list of currently installed programs, click Microsoft Links 2003 or Microsoft Links 2001, and then click Change/Remove.
4. Click Uninstall, and then click OK.

Delete the Links 2003 or Links 2001 folder from your hard disk

To do so, follow these steps:

1. Start Microsoft Windows Explorer, and then locate the following folder, where drive is the drive on which Links is installed, and VersionNumber is either 2003 or 2001:

   drive:\Program Files\Microsoft Games\Links VersionNumber

   Note This is the default location of the Links 2003 or Links 2001 folder.
2. Right-click the Links 2003 or Links 2001 folder, and then click Delete.
3. Click Yes when you are prompted to confirm the deletion.

Restart the computer by using a clean boot procedure

When you start Microsoft Windows, typically there are a number of programs that start automatically and run in the background that may interfere with the game. These programs may include antivirus and system utility programs. When you perform a clean boot, you prevent these programs from starting automatically. You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.

To restart your computer by using a clean boot procedure, follow these steps when you are using Windows XP.

Note You may experience a temporary loss of some services functionality when you follow these steps. Restoring the settings restores the functionality, but may result in the return of the original error message or behavior.

1. Click Start, and then click Run.
2. In the Open box, type msconfig, and then click OK.
3. On the General tab, click Selective Startup.
4. Under Selective Startup, click to clear the following check boxes:
   • Process SYSTEM.INI File
   • Process WIN.INI File
   • Load Startup Items
5. On the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
6. Click OK, and then click Restart.

Click the Play button to view this streaming media demonstration.

For additional information or to view steps for other operating systems, click the following article number to view the article in the Microsoft Knowledge Base:

331796 How to perform a clean boot to prevent background programs from interfering with play

Reinstall Links

To do so, follow these steps:

1. Insert Links Disc 1 into your computer's CD-ROM or DVD-ROM drive, and then run Links Setup.
2. Follow the instructions that appear on the screen to install Links on your computer.

Verify that you can start Links and play a game. Restore the computer to use normal startup. Verify that the issue is resolved and that you can start Links and play a game.

Additional query words: setup installation

Keywords: kbhowto kbarttypeshowme kbsetup KB810746

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