Article ID: 810392
Article Last Modified on 2/1/2007
APPLIES TO
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0
SYMPTOMS
When you click Cancel in the Print dialog box, you may receive the following error message:
If you click the click here link, you receive an error signature that is similar to:
AppName AppVer ModName ModVer Offset ------------------------------------------------------------ iexplore.exe 6.0.2600.0 imejp98.ime 6.0.41.3511 00001652
Note that this problem may occur if you are using the Japanese version of Microsoft Windows 98, Microsoft Windows 98 Second Edition, or Microsoft Windows Millennium Edition (Me).
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 6 service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Service pack --------------------------------------------------------------------- 17-Dec-2002 17:58 6.0.2800.1147 395,264 Shlwapi.dll SP1 17-Jan-2003 12:50 6.0.2725.1700 391,168 Shlwapi.dll none
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbbug kbfix kbie600presp2fix kbqfe kbie600presp1fix kbhotfixserver KB810392
