Article ID: 330432
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Word 2002 Standard Edition
This article was previously published under Q330432
SYMPTOMS
When you copy text that contains paragraph numbering from one document to another, the paragraph numbering disappears in the new document..
CAUSE
This behavior occurs when the two documents contain custom text styles with exactly the same name but with different style settings. The custom text style in the document that you paste the text into takes precedence and therefore replaces the style that is already applied to the pasted text. When this occurs, any paragraph numbering applied to the text is lost.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The Global version of this fix should have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------
24-Jan-2003 17:39 5,676,428 Winword.msp
24-Jan-2003 18:21 6,629,784 Winwordff.msp
After the hotfix is installed, the Global version of this fix will have the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
-------------------------------------------------------
24-Jan-2003 01:05 10.0.4921.0 10,598,984 Winword.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: kb2hr1
Keywords: kbbug kbfix kbqfe kbofficexppresp3fix kbhotfixserver KB330432
