Article ID: 330301
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Server
This article was previously published under Q330301
SYMPTOMS
When you view the system log on a Microsoft Windows 2000 Server-based server, you may see events that are similar to the following:
Event Type: Error
Event Source: Server
Event Category: None
Event ID: 2510
Date: Date
Time: Time
User: N/A
Computer: Computer_Name
Description: The server service was unable to map error code 1230.
For more information, see Help and Support Center at http://support.microsoft.com.
Event Type: Error
Event Source: Server
Event Category: None
Event ID: 2510
Date: Date
Time: Time
User: N/A
Computer: Computer_Name
Description: The server service was unable to map error code 1240.
For more information, see Help and Support Center at http://support.microsoft.com.
CAUSE
This problem may occur if your domain is a mixed environment that includes Microsoft Windows NT-based computers. If a Windows NT-based computer generates error code 1230 or error code 1240, the ConvertApiStatusToDosStatus function on the PDC cannot map error codes 1230 or 1240 to the correct MS-DOS error.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 01-Nov-2002 18:34 5.0.2195.6090 250,640 Localspl.dll 01-Nov-2002 18:34 5.0.2195.6023 381,712 Printui.dll 23-Oct-2002 17:05 5.0.2195.6100 138,752 Sp3res.dll 01-Nov-2002 18:34 5.0.2195.6047 79,632 Spoolss.dll 31-Oct-2002 02:45 5.0.2195.6110 237,456 Srv.sys 01-Nov-2002 18:34 5.0.2195.6110 74,000 Srvsvc.dll 01-Nov-2002 18:34 5.0.2195.6044 84,752 Win32spl.dll 01-Nov-2002 18:34 5.0.2195.6032 114,448 Winspool.drv 01-Nov-2002 18:34 5.0.2195.6103 55,056 Wlnotify.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows 2000 Service Pack 4.
MORE INFORMATION
Error codes 1230 and 1240 are sent from the Server service. The error codes are defined as follows:
- 1230
ERROR_CONNECTION_ACTIVE
An invalid operation was attempted on an active network connection
- 1240
ERROR_LOGIN_WKSTA_RESTRICTION
The account is not authorized to log in from this station
Event 2510 can be ignored. This event is not caused by an actual error on the server.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server product
For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbhotfixserver kbqfe kbbug kbfix kbwin2000presp4fix KB330301
