Microsoft KB Archive/330035

Knowledge Base

Support WebCast: Microsoft Internet Explorer: Understanding and Troubleshooting Unrecoverable Errors (Faults)

Article ID: 330035

Article Last Modified on 10/16/2007

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APPLIES TO

• Microsoft Internet Explorer 6.0
• Microsoft Internet Explorer 6.0
• Microsoft Internet Explorer 6.0
• Microsoft Internet Explorer 6.0
• Microsoft Internet Explorer 6.0
• Microsoft Internet Explorer 6.0

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This article was previously published under Q330035

Guided help to troubleshoot Internet Explorer stop, restart, or crash problems

Self-help steps for beginning to intermediate computer users are available at the following Microsoft Web site (temporarily in English only):

http://support.microsoft.com/gp/pc_ie_intro

Session Summary

During this Support WebCast, you will learn about unrecoverable errors (also described as faults) that can occur in Microsoft Internet Explorer. You will find out how to troubleshoot them using error reporting, clean-boot techniques, and by searching the Microsoft Knowledge Base.

This is a Level 200 session that was recorded November 7, 2002 and presented by William Keener. William Keener is currently a Technical Writer for Internet Explorer in the PSS Global Service Automation Group. He was previously a Technical Lead for both Internet Explorer 6 and Windows XP in PSS.

Viewing the Presentation

To view, please click on the link: [javascript:fnViewMMC('http://support.microsoft.com/servicedesks/webcasts/seminar/shared/asp/view.asp?url=/servicedesks/webcasts/en/WC110702/manifest.xml'); View this Support Webcast] (Length: 42 minutes)

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This Windows Streaming Media archive requires an Internet connection of 28.8 Kbps or faster, and is best viewed with a minimum screen resolution of 800 X 600.

Additional Resources

Download presentation WC110702.ppt. This is a 408-KB Microsoft PowerPoint (.ppt) file.
If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (2,752 KB).

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Keywords: kbdownload kbtshoot kbtshoot kbwebcastsupport kbinfo KB330035

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