Article ID: 329826
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Service Pack 1a
- Microsoft Windows XP Professional
- Microsoft Windows XP Professional
- Microsoft Windows XP Service Pack 1a
This article was previously published under Q329826
SYMPTOMS
When you try to extend an NTFS file system volume on a basic disk, or when you try to extend a dynamic NTFS volume, the operation is not successful. In Disk Management, the partition appears to be extended and appears to use the additional free space, showing that the volume was successfully spanned across disks. However, the NTFS on that volume is still the original size that it was before the extension. In My Computer, the properties of the volume show that the volume is the same size that it was before the extension. If you run Chkdsk on the NTFS volume, it reports the volume size that existed before you tried to perform the extension.
This problem may also occur if you use the unattended parameter extendoempartition=1 during an unattended Windows setup and the boot disk is larger than approximately 200 gigabytes (GB). Setup successfully extends the partition but fails "silently" to increase the NTFS. After Setup has completed, the system volume properties as shown in My Computer show that the volume is the same size as it was before the installation.
CAUSE
This problem may occur when the NTFS driver runs out of resources when it tries to extend the volume on a very large disk.
Note The size of the disk can vary. The failure depends on the amount of physical memory that is installed on the computer at the time of the extension or the unattended Windows installation.
RESOLUTION
To resolve this issue, see the section that applies to your operating system to obtain the fix.
Information about this fix
- This fix will not correct an already extended partition whose volume size is inaccurately reported. This hotfix is preventive in nature and must be installed before you extend the volume. To correct the volume size if this problem has already occurred, contact Microsoft Product Support Services.
- To prevent this problem from occurring during an unattended installation, the installation media or the share point where setup is performed must contain this hotfix.
Service pack information
Microsoft Windows XP
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Microsoft Windows 2000
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 27-Nov-2002 20:14 5.0.2195.6143 514,192 Ntfs.sys
WORKAROUND
To work around this problem during an unattended setup if you do not have the hotfix, instead of using the extendoempartition=1 parameter to use all the disk space, you can specify the additional amount of disk space to use for the extension by using the following parameter, where nn is the number of megabytes (MB) to add to the existing partition:
extendoempartition = nn
Note To use only a portion of the free space, the entry must contain the number of megabytes that you want to increase the existing partition by. If you currently have a 4 GB boot partition and you want to increase the size of the partition by 1 GB, use the value 1024. If you set a value for which there is not sufficient free space, the upgrade process finishes, but the expansion of the partition does not occur.
By specifying a smaller size, you can extend the volume during a new unattended installation.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4. This problem was first corrected in Microsoft Windows XP Service Pack 2.
REFERENCES
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
289876 How to expand the boot partition during a Windows 2000 upgrade
325590 How to use Diskpart.exe to extend a data volume
Additional query words: HP Compaq smartstart smart start unattend
Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kboswin2000fix kbwin2ksp4fix kbhotfixserver KB329826
