Article ID: 329815
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Word 2002 Standard Edition
This article was previously published under Q329815
SYMPTOMS
When you open a checked-out document that is located in a Microsoft SharePoint Portal Server workspace, and then check in the document in Word 2002, the document opens, but the AutoOpen or Document-Open macros do not run as expected.
Additionally, you experience the same problem when you open a checked-in or published document as read-only in Word 2002, and then check it out from Word 2002.
RESOLUTION
Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP Service Pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
---------------------------------------------------------------
02-Nov-2002 00:09 5,554,748 Winword.msp
02-Nov-2002 00:54 6,630,980 Winwordff.msp
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
--------------------------------------------------------
01-Nov-2002 18:44 10.0.4629.0 10,598,984 Winword.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.
Additional query words: autoopen document_open kb2HR1
Keywords: kbbug kbfix kbqfe kbofficexppresp3fix kbhotfixserver KB329815
