Article ID: 329769
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q329769
SYMPTOMS
When you set tasks in Scheduled Tasks on your Microsoft Windows XP-based computer, the tasks may not run.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP
Date Time Version Size File name -------------------------------------------------------------- 21-Sep-2002 19:44 5.2.32.0 24,576 Xpsp1hfm.exe 09-Oct-2002 21:36 5.1.2600.102 250,880 Mstask.dll 09-Oct-2002 19:11 5.1.2600.102 9,728 Mstinit.exe 09-Oct-2002 21:36 5.1.2600.102 158,720 Schedsvc.dll 09-Oct-2002 23:43 5.1.2600.1130 250,880 Mstask.dll 09-Oct-2002 19:14 5.1.2600.1130 9,728 Mstinit.exe 09-Oct-2002 23:43 5.1.2600.1130 159,232 Schedsvc.dll
Windows XP 64-Bit Edition
Date Time Version Size File name --------------------------------------------------------------------- 04-Sep-2002 18:34 5.2.32.0 59,392 Xpsp1hfm.exe IA-64 16-Oct-2002 00:08 5.1.2600.102 613,376 Mstask.dll IA-64 09-Oct-2002 19:11 5.1.2600.102 20,992 Mstinit.exe IA-64 16-Oct-2002 00:08 5.1.2600.102 532,480 Schedsvc.dll IA-64 09-Oct-2002 19:11 5.1.2600.102 250,880 Wmstask.dll x86 09-Oct-2002 19:11 5.1.2600.102 9,728 Wmstinit.exe x86 09-Oct-2002 19:11 5.1.2600.102 158,720 Wschedsvc.dll x86 15-Oct-2002 22:33 5.1.2600.1130 614,912 Mstask.dll IA-64 09-Oct-2002 19:14 5.1.2600.1130 20,992 Mstinit.exe IA-64 15-Oct-2002 22:33 5.1.2600.1130 534,528 Schedsvc.dll IA-64 09-Oct-2002 19:14 5.1.2600.1130 250,880 Wmstask.dll x86 09-Oct-2002 19:14 5.1.2600.1130 9,728 Wmstinit.exe x86 09-Oct-2002 19:14 5.1.2600.1130 159,232 Wschedsvc.dll x86
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
WORKAROUND
To work around this problem, you must restart the Task Scheduler service from the Services snap-in. To do this, follow these steps:
- Click Start, and then click Control Panel.
- Click Performance and Maintenance, and then click Administrative Tools.
- Double-click Services, click the Task Scheduler service, and then click Restart the service. Wait for the Service Control progress indicator to close.
- Close the Services window.
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