Article ID: 329634
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q329634
SYMPTOMS
Dial-up connections may be missing if Microsoft Cluster Services is installed.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
11-Oct-2002 13:27 5.0.2195.5874 55,568 Clusapi.dll
27-Aug-2002 20:07 5.0.2195.6034 678,672 Clussvc.exe
11-Oct-2002 13:27 5.0.2195.6073 99,600 Netman.dll
11-Oct-2002 13:27 5.0.2195.6034 474,896 Netshell.dll
09-Oct-2002 14:17 5.3.1.0 4,096 Spmsg.dll
11-Oct-2002 13:27 7,212 Clusapi.dbg
10-Jun-2002 14:27 107,520 Clusapi.pdb
11-Oct-2002 13:27 13,996 Netman.dbg
26-Sep-2002 15:32 263,168 Netman.pdb
11-Oct-2002 13:27 32,320 Netshell.dbg
27-Aug-2002 20:01 451,584 Netshell.pdb
27-Aug-2002 20:07 25,436 Clussvc.dbg
27-Aug-2002 20:07 607,232 Clussvc.pdb
09-Oct-2002 14:21 5.3.1.0 18,432 Spcustom.dll
WORKAROUND
To work around this problem, temporarily set the Cluster service to start manually. Then, start the service after you start your computer.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbdirservices kbwin2ksp4fix kbhotfixserver KB329634
