Article ID: 329280
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Word 2002 Standard Edition
This article was previously published under Q329280
SYMPTOMS
When the Track Changes feature is turned on in Microsoft Word 2002, and you delete text in your document and mark it as hidden, you may experience the following issues when you print a selection of text in your document that contains the hidden, deleted text:
- The text that was deleted and marked as hidden is printed.
- The bar that indicates the location of the revision in your document is not printed.
These issues do not occur if you print the whole document.
RESOLUTION
Service pack information
This problem is corrected in Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP Public Update that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------- 26-Nov-2002 11:42 n/a 1,804 Hotfix.txt 25-Nov-2002 19:43 n/a 6,631 Readme.txt 25-Nov-2002 19:32 n/a 5,623,972 Winword.msp 25-Nov-2002 20:15 n/a 6,635,184 Winwordff.msp
After the hotfix is installed, the English version of this fix will have the following file attributes:
Date Time Version Size File name ---------------------------------------------------------- 25-Nov-2002 17:50 10.0.4721.0 10,598,984 Winword.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.This problem was first corrected in Office XP Service Pack 3.
MORE INFORMATION
For additional information about how to track and manage changes in a Word document, click the following article number to view the article in the Microsoft Knowledge Base:
305216 WD2002: How to track and manage changes in a Word document
Additional query words: kb2hr1 WD2002
Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kbofficexpsp2fix kbofficexppresp3fix kbhotfixserver KB329280
