Article ID: 329238
Article Last Modified on 10/25/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition
This article was previously published under Q329238
SYMPTOMS
After you install either the hotfixes or the Systems Management Server (SMS) Hotfix Rollup Package (HRP) that are described in the following Microsoft Knowledge Base articles, client computers that are running either Microsoft Windows 95 or Microsoft Windows 98 may no longer receive advertisements:
Q316868 SMS: Advertisements Do Not Start When a User Logs On
Q321168 SMS: Advertisements for a User or User Group Can Run Again
323206 SMS: List of Bugs Fixed in the Systems Management Server 2.0 Service Pack 4 Hotfix Rollup Package
This problem only affects SMS clients that use the Novell Client for Netware and do not have the Client for Microsoft Networks installed.
You may receive the following message in the Odpwnt9x.log file:
CAUSE
This problem occurs because the Offer Data Provider (ODP) SMS client component does not detect the Novell Client for Netware. The ODP SMS client does not initialize and connect to a Client Access Point (CAP) to receive advertisements.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix for SMS 2.0 Service Pack 4 (SP4) sites has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
---------------------------------------------------------------------------
01-May-2002 14:35 2.0.92.9 390,247 Apasetup.exe X86
01-May-2002 12:05 2.0.1493.4105 182,096 Ccim32.dll X86
01-May-2002 14:45 2.0.92.9 1,324,785 Ccmcore.exe X86
01-May-2002 14:45 2.0.1493.4137 1,236,384 Clibase.dll X86
01-May-2002 14:45 2.0.1493.4137 3,410,863 Clicore.exe X86
01-May-2002 12:05 2.0.1493.4105 88,432 Clisvcl.exe X86
01-May-2002 14:45 2.0.1493.4137 8,512 Cliver.exe X86
01-May-2002 14:45 67 Compverbase.ini X86
01-May-2002 14:45 67 Compversmsapm32.ini X86
01-May-2002 14:45 67 Compverswdist.ini X86
01-May-2002 14:30 2.0.1493.4134 39,264 Cqmgr32.dll X86
01-May-2002 14:45 2.0.1493.4137 54,128 Odpsys32.exe X86
01-May-2002 14:45 2.0.1493.4137 60,784 Odpusr32.exe X86
01-May-2002 14:45 2.0.1493.4137 63,344 Odpwin9x.exe X86
01-May-2002 14:35 2.0.1493.4135 248,176 Smsapm32.exe X86
01-May-2002 14:45 2.0.92.9 640,767 Swdist32.exe X86
01-May-2002 14:35 2.0.92.9 637,450 Apasetup.exe Alpha
01-May-2002 12:05 2.0.1493.4105 295,184 Ccim32.dll Alpha
01-May-2002 14:45 2.0.92.9 1,926,760 Ccmcore.exe Alpha
01-May-2002 14:45 2.0.1493.4137 1,958,672 Clibase.dll Alpha
01-May-2002 14:45 2.0.1493.4137 4,455,333 Clicore.exe Alpha
01-May-2002 12:05 2.0.1493.4105 125,712 Clisvcl.exe Alpha
01-May-2002 14:45 2.0.1493.4137 13,584 Cliver.exe Alpha
01-May-2002 14:45 67 Compverbase.ini Alpha
01-May-2002 14:45 67 Compversmsapm32.ini Alpha
01-May-2002 14:45 67 Compverswdist.ini Alpha
01-May-2002 14:30 2.0.1493.4134 66,832 Cqmgr32.dll Alpha
01-May-2002 14:45 2.0.1493.4137 75,536 Odpsys32.exe Alpha
01-May-2002 14:45 2.0.1493.4137 83,216 Odpusr32.exe Alpha
01-May-2002 14:35 2.0.1493.4135 325,904 Smsapm32.exe Alpha
01-May-2002 14:45 2.0.92.9 694,809 Swdist32.exe Alpha
NOTE: Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.
WORKAROUND
To work around this problem, add the Client for Microsoft Networks to the networking configuration on the SMS client.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
How to Install the Hotfix
Using the Hotfix Installer
NOTE: This method is only for Intel-based computers.
- Create a folder in a location that is accessible to your SMS site servers.
- Copy the update file (Q329238.exe) and platform folders to the new folder. The folder structure must be such that the update file is located one folder above the platform folders.
- From each of the primary and secondary SMS site servers in your environment, log on to your site server by using an account with administrative credentials.
- Quit the SMS Administrator console if it is running.
- Run Q329238.exe, and then follow the instructions in the wizard.
Manual Installation
- Create a folder in a location that is accessible to your SMS site servers.
- Copy the platform folders that contain the hotfix files to the folder that you just created.
- From each of the primary and secondary SMS site servers in your environment, log on to your site server by using an account with administrative credentials.
- Quit the SMS Administrator console if it is running.
- Stop all SMS services.
- Replace the files Ccim32.dll, Clisvcl.exe, Cqmgr32.dll, Odpsys32.exe, Odpusr32.exe and Smsapm32.exe in the
SmsRootFolder\Bin\Platformfolder with the versions from the hotfix. - Replace the Swdist32.exe file in the
SmsRootFolder\Inboxes\Clicomp.src\SWDist\<Platform> folder with the version from the hotfix. - Replace the Apasetup.exe file in the
SmsRootFolder\Inboxes\Clicomp.src\Smsapm32\Platformfolder with the version from the hotfix. - Replace the files Ccmcore.exe and Clicore.exe in the
SmsRootFolder\Inboxes\Clicomp.src\Base\Platformfolder with the versions from the hotfix. - Replace the Compver.ini file in the
SmsRootFolder\Inboxes\Clicomp.src\SWDist folder with the Compverswdist.ini file from the hotfix. Make sure that you rename the Compverswdist.ini file to Compver.ini. - Replace the Compver.ini file in the
SmsRootFolder\Inboxes\Clicomp.src\Smsapm32 folder with the Compversmsapm32.ini file from the hotfix. Make sure that you rename the Compversmsapm32.ini file to Compver.ini. - Replace the Compver.ini file in the
SmsRootFolder\Inboxes\Clicomp.src\Base folder with the Compverbase.ini file from the hotfix. Make sure that you rename the Compverbase.ini file to Compver.ini. - Restart the SMS Services.
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbsms200presp4fix KB329238
