Microsoft KB Archive/329135

Knowledge Base

Incorrect Knowledge Base Article Number in SP_KB_NUMBER Entry in the Windows 2000 SP3 Update.inf File

Article ID: 329135

Article Last Modified on 9/14/2007

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APPLIES TO

• Microsoft Windows 2000 Service Pack 3
• Microsoft Windows 2000 Service Pack 3
• Microsoft Windows 2000 Advanced Server

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This article was previously published under Q329135

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

The Update.inf file that is included in Windows 2000 Service Pack 3 (SP3) contains a reference to an incorrect Microsoft Knowledge Base article number. The SP_KB_NUMBER entry in the [Strings] section of the Update.inf file of a service pack refers to a Knowledge Base article number that documents the fixes that are included in that service pack. The Update.inf file in SP3 for Windows 2000 contains the following incorrect entry:

SP_KB_NUMBER            = "Q282522"
                    

Q282522 documents the fixes that are included Windows 2000 Service Pack 2 (SP2). The correct article number in the Knowledge Base that documents the fixes that are contained in SP3 for Windows 2000 is Q320853.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

WORKAROUND

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

NOTE: The incorrect article number reference does not affect the functionality of Windows 2000 SP3, and you can safely ignore it.

To work around this problem, and refer to the correct Knowledge Base article number, use one of the following methods.

Method 1: Edit the Registry

If Windows 2000 SP3 is already installed on the computer, edit the registry:

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate the following registry key:
   
   

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows 2000\SP3\Q282522

4. Right-click the registry key that you located in step 3, and then click Rename.
5. Type Q320853, and then press ENTER.
6. Quit Registry Editor.

Method 2: Modify the Update.inf File

If you have not yet installed Windows 2000 SP3, modify the Update.inf file to refer to the correct Knowledge Base article number, and then install Windows 2000 SP3:

1. Create a new folder to contain the service pack source files.
2. Extract the W2ksp3.exe file to the folder that you created in step 1:
   1. Click Start, and then click Run.
   2. In the Open box, type cmd, and then click OK.
   3. At the command prompt, switch to the folder that contains the W2ksp3.exe file, type w2ksp3.exe -x, and then press ENTER.
   4. In the Choose Directory For Extracted Files dialog box, click Browse, locate, and then click the folder that you created in step 1, click OK, and then click OK.
   5. In the Extraction Complete dialog box, click OK.
3. Use Windows Explorer to open the MyFolder\I386\Update folder, where MyFolder is the folder that you created in step 1.
4. Double-click the Update.inf file.
5. Locate the following line in the [Strings] section of the Update.inf file:
   
   

   SP_KB_NUMBER            = "Q282522"
                           

   
   
   Change the line to the following:
   
   

   SP_KB_NUMBER            = "Q320853"
                           

6. On the File menu, click Save, and then click Exit.
7. Install Windows 2000 SP3:
   1. Disable any real-time antivirus programs that are running on the computer.
   2. Open the MyFolder\I386\Update folder, where MyFolder is the folder that you created in step 1, and then double-click the Update.exe file.
   3. Follow the instructions that are displayed on the screen to install Windows 2000 SP3.
   4. When the installation is complete, restart the computer, and then restart the antivirus programs that you disabled.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

MORE INFORMATION

For additional information about how to obtain Windows 2000 SP3, click the article number below to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

For additional information about fixed bugs in Windows 2000 SP3, click the article number below to view the article in the Microsoft Knowledge Base:

320853 List of Bugs Fixed in Windows 2000 Service Pack 3

For more information about how to install and deploy Windows 2000 SP3, see the Microsoft Windows 2000 Service Pack 3 Installation and Deployment Guide (Spdeploy.htm). This guide is located in the Support\Tools folder of the Windows 2000 SP3 CD.

You can also visit the following Microsoft Web site:

http://www.microsoft.com/windows2000/downloads/servicepacks/sp3/default.mspx

Keywords: kbqfe kbwin2ksp4fix kbsetup kbdocerr kbbug kbpending KB329135

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