Article ID: 329024
Article Last Modified on 3/29/2007
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
This article was previously published under Q329024
SYMPTOMS
A MAPI thread that is waiting for a new mail notification (User Datagram Protocol [UDP] packets) quits. After this problem occurs, the program does not receive notifications.
CAUSE
This problem occurs because the new mail thread is listening for a termination event on another UDP port. If a packet is received on this UDP port, the new mail notification thread quits and the program does not receive a new mail notification. You must restart the client for the new mail notification to work.
RESOLUTION
Cumulative Patch Information
To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Exchange 2000 service pack that contains this fix.
To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. Component: Information Store Service Provider
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------------
26-Sep-2002 13:19 6.0.6332.0 958,464 Emsmdb32.dll
NOTE: Because of file dependencies, this update requires Exchange 2000 Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
301378 How to Obtain the Latest Exchange 2000 Server Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
Additional query words: kbExchange2000preSP4marchbarFix
Keywords: kbhotfixserver kbqfe kbbug kbexchange2000presp3fix kbexchange2000presp4fix kbexchange2000sp3fix kbfix kbqfe KB329024
