Article ID: 328634
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q328634
SYMPTOMS
When you view the properties of a network folder on a Microsoft Windows XP-based computer, the Size and the Size on disk settings may be different from the Size and the Size on disk settings that are displayed for the same network folder on a Microsoft Windows 2000-based computer. For example, these size settings may be displayed as 102 megabytes (MB) on a Windows XP-based computer. However, the size settings for the same network folder are displayed as 82 MB on a Windows 2000-based computer.
Note The Size and the Size on disk settings are displayed on the General tab in the network folder properties dialog box.
RESOLUTION
Windows XP service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Windows XP hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform ------------------------------------------------------------------------ 23-Oct-2002 17:38 5.3.5.0 24,576 Xpsp1hfm.exe x86 19-Oct-2002 01:23 6.0.2600.104 8,222,208 Wshell32.dll x86 19-Oct-2002 01:28 6.0.2800.1134 8,238,592 Wshell32.dll x86 23-Oct-2002 17:37 5.3.5.0 59,904 Xpsp1hfm.exe IA-64 21-Oct-2002 20:17 6.0.2600.104 14,314,496 Shell32.dll IA-64 19-Oct-2002 02:29 6.0.2800.1134 14,362,624 Shell32.dll IA-64
Windows 2000 hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------- 19-Oct-2002 02:29 5.0.3502.6096 2,353,936 Shell32.dll 17-Oct-2002 02:13 5.0.2195.6092 124,416 Sp3res.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbqfe kbbug kbfix kbwinxppresp2fix KB328634
