Article ID: 328206
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange Server 2000 Service Pack 3
- Microsoft Exchange 2000 Server Service Pack 2
This article was previously published under Q328206
SYMPTOMS
When you try to save an attached file that is in the body of a message by using the Save Target As command in Microsoft Outlook Web Access, the name of the attached file is saved in the UTF-8 character set, and the name of the attached file may be corrupted. This problem occurs when you use Outlook Web Access to connect to Microsoft Exchange 2000 Server Service Pack 2 or Exchange 2000 Server Service Pack 3.
RESOLUTION
Cumulative update information
To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name --------------------------------------------------------- 01-Oct-2002 21:44 6.0.6336.0 3,915,776 Cdoex.dll 01-Oct-2002 21:44 6.0.6336.0 3,567,616 Excdo.dll 01-Oct-2002 21:34 6.0.6336.0 258,048 Exmime.dll 01-Oct-2002 21:37 6.0.6336.0 1,691,648 Exoledb.dll 01-Oct-2002 20:33 6.0.6336.0 32,768 Mdbrole.dll 01-Oct-2002 21:33 6.0.6336.0 4,571,136 Store.exe
Note Because of file dependencies, this hotfix requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to obtain the latest Exchange 2000 Server service pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
Additional query words: kbExchange2000preSP4marchbarFix attachment OWA
Keywords: kbhotfixserver kbqfe kbexchange2000presp4fea kbinfo KB328206
