Article ID: 328139
Article Last Modified on 8/16/2006
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q328139
Session Summary
In this session, you will learn how to manage hardware devices in Microsoft Windows XP. You will also hear about ways to troubleshoot and resolve hardware device issues. Additionally, you will learn about some of the new features in Microsoft Windows XP that help make the user experience more enjoyable when installing hardware devices.
This is a Level 200 session that was recorded September 18, 2002 and presented by Juan J. Flowers. Juan J. Flowers has been involved with Microsoft since January 1992, when he started as a college co-op and intern. Juan is an Honors Graduate of Johnson C. Smith University in Charlotte, NC, where he earned a B.S. degree in Computer Science and Engineering. He is currently a Microsoft Certified Systems Engineer and Trainer (MCSE/MCT) and is a Content Business Manager for the Global Services Automation team, which provides online technical content for the Microsoft Support Web site. Juan has been involved with three resource kits and the Microsoft Internet Explorer Step By Step books.
Viewing the Presentation
To view, please click on the link:
[javascript:fnViewMMC('http://support.microsoft.com/servicedesks/webcasts/seminar/shared/asp/view.asp?url=/servicedesks/webcasts/en/WC091802/manifest.xml'); View this Support Webcast] (Length: 1 hour 5 minutes)
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Additional Resources
Download presentation WC091802.ppt. This is a 1,115-KB Microsoft PowerPoint (.ppt) file.
If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (2,752 KB).
Read the transcript from this Support WebCast
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Supplemental reading:
- Windows XP Professional Resource Kit
- Windows XP Help and Support Center
- How to Determine If Hardware or Software Is Compatible with Windows XP (Q295322)
- Microsoft Support Policy for Hardware That Does Not Appear on the Windows HCL (Q315239)
- Information About Hardware Device Drivers for Windows XP (Q319908)
- Listing of Device Manager Error Codes URLTopic
Keywords: kbdownload kbtshoot kbtshoot kbwebcastsupport kbinfo KB328139