Article ID: 328126
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Enterprise Edition
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Datacenter Server
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
This article was previously published under Q328126
SYMPTOMS
When you start the Cluster Administrator utility, it may appear to stop responding ("hang"). As the resources load, they are listed on the status bar at the bottom of the Cluster Administrator window. The Cluster Administrator utility may stop responding while a particular resource or resource group loads.
CAUSE
Typically, this issue is caused by a particular resource that is in an Online Pending or Offline Pending state. This behavior may occur after you restart the cluster node or after a group has failed over from one cluster node to another.
WORKAROUND
To work around this issue, use the command-line version of Cluster Administrator (Cluster.exe) to manage the server cluster or wait until all the resources are brought to an Online, Offline, or Failed state.
To view the status of all the resources, run the following command at a command prompt:
cluster res
View the Status column for each resource in the returned results. Note the particular resource that appears to have stopped responding, and then follow the steps in the following Microsoft Knowledge Base article to initiate a failover command by using the Cluster.exe command to force the resource to restart:
327150 Cluster Resource Appears to Stop Responding in an Online Pending State or an Offline Pending State
MORE INFORMATION
Mismatched cluster services files or their associated dynamic link library (DLL) files may also cause the Cluster Administrator to stop responding. This is less likely to occur on Windows Server 2003-based or Windows 2000-based server clusters because of the Windows File Protection (WFP) feature in those operating systems. If the method that is described in the "Workaround" section of this article does not resolve the issue, check the version numbers of the files in the %windir%\Cluster folder and compare them to the versions in the latest service pack or update that you applied.
Additional query words: MSCS win2000mscs cluadmin cluadmin.exe
Keywords: kbprb KB328126
