Microsoft KB Archive/327995

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Error Message: Service Pack 1 (SP1) Setup Requires 5 MB of Disk Space on the Drive Containing the Program...

Article ID: 327995

Article Last Modified on 10/30/2006



APPLIES TO

  • Microsoft BackOffice Small Business Server 2000 Service Pack 1



This article was previously published under Q327995

SYMPTOMS

When you try to install Small Business Server (SBS) 2000 Service Pack 1 (SP1) by using the Web download, you may receive the following error message:

Service Pack 1 (SP1) setup requires 5 MB of disk space on the drive containing the program files directory. Delete unnecessary files to free up disk space, and then run SP1 setup again.

The error message may appear although the drive that contains the Program Files folder has more than 5 megabytes (MB) of free disk space.

CAUSE

This problem may occur if the drive that contains the Program Files folder has less than 170 MB of free disk space.

RESOLUTION

To work around this problem, use either of the following methods:

  • Free disk space on the drive that contains the Program Files folder. Do so until this drive has at least 170 MB of free space.For additional information about how to free disk space, click the article numbers below to view the articles in the Microsoft Knowledge Base:

    287758 Removing BackOffice Server 2000 And SBS 2000 Temporary Setup Files

    293843 How to Free Up Disk Space When You Install SBS 2000

  • Install SBS 2000 SP1 from a CD-ROM.For additional information about how to install SBS 2000 SP1 from a CD-ROM, click the article number below to view the article in the Microsoft Knowledge Base:

    326924 How to Obtain Small Business Server 2000 Service Pack 1


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.


Additional query words: smallbiz

Keywords: kbbug kbenv kberrmsg kbnofix kbsetup KB327995