Article ID: 326957
Article Last Modified on 5/21/2007
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q326957
SYMPTOMS
Client Services for NetWare creates zero-byte files in the Novell print queues even if the client computer does not print. The files are created each time you open or close the print queue or if you view the printer properties.
CAUSE
This problem occurs because the client software checks for access by creating a new connection. A zero-byte file is created each time a new connection is created.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------
26-Jul-2002 07:36 5.1.2600.50 57,344 Nwwks.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1 (SP1).
Additional query words: kbAppCompat
Keywords: kbhotfixserver kbqfe kbappcompatibility kbbug kbfix kbwinxpsp1fix KB326957
