Microsoft KB Archive/326911

Knowledge Base

Event IDs 409 and 410 When You Start the DNS Server Service in Windows 2000

Article ID: 326911

Article Last Modified on 2/23/2007

---

APPLIES TO

• Microsoft Windows 2000 Server
• Microsoft Windows 2000 Advanced Server

---

This article was previously published under Q326911

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you start the Windows 2000 Domain Name Service (DNS) Server service, you may receive the following Event IDs in the Event Viewer:

Event Type: Error
Event Source: DNS
Event ID: 410
Description: The DNS server list of restricted interfaces does not contain a valid IP address for the server computer. The DNS server will use all IP interfaces on the machine. Use the DNS manager server properties, interfaces dialog, to verify and reset the IP addresses the DNS server should listen on. For more information, see "To restrict a DNS server to listen only on selected addresses" in the online Help.

Event Type: Warning
Event Source: DNS
Event ID: 409
The DNS server list of restricted interfaces contains IP addresses that are not configured for use at the server computer. Use the DNS manager server properties, interfaces dialog, to verify and reset the IP addresses the DNS server should listen on. For more information, see "To restrict a DNS server to listen only on selected addresses" in the online Help.

CAUSE

This behavior may occur if either of the following conditions exist:

• An incorrect IP address is listed in the listeners section of your DNS server's settings. This condition creates the 409 error.
• The ListenAddresses registry key value is damaged. This condition creates the 410 error.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, use the appropriate method.

The DNS Server Service Has a "Started" Status in the Services Console

1. Click Start, point to Program Files, point to Administrative Tools, and then click DNS to start the DNS Console.
2. In the DNS Console, right-click the server name in the left pane, click Properties, and then click the Interfaces tab.
3. Click Only the following IP addresses, type the internal IP address of the server, and then click Add.
4. Click Apply, and then click OK.
5. Stop, and then restart the DNS Server service.

The DNS Server Service Cannot Start

Use Registry Editor to view the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DNS\Parameters

Add the following value to this key:

Value Name: ListenAddresses
Data Type: REG_SZ
Value: IP address that is assigned to the internal network adapter of the server

After you edit the registry, start the Services console, and then restart the DNS Server service.

STATUS

This behavior is by design.

Keywords: kbenv kberrmsg kbprb KB326911

---

Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.