Article ID: 326719
Article Last Modified on 12/1/2007
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Professional x64 Edition
This article was previously published under Q326719
SYMPTOMS
Your screen saver may not start if all the following conditions exist:
- The Human Interface Device Access service is running.
- An administrator logs on first and the screen saver is automatically started one time. The administrator logs off and a non-administrator user logs on to the same computer.
When these conditions exist, the screen saver may not start automatically for the non-administrator user.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
---------------------------------------------------------------
26-Aug-2002 16:55 5.1.2600.100 19,456 Hidserv.dll x86
26-Aug-2002 16:55 5.1.2600.100 65,024 Hidserv.dll IA64
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB326719
