Article ID: 326660
Article Last Modified on 11/15/2007
APPLIES TO
- Microsoft BizTalk Server 2002 Standard Edition
This article was previously published under Q326660
SYMPTOMS
Stopping and restarting the BizTalk Messaging Service may not reset the BizTalk Server Performance Monitor counters for Documents Received and Documents Processed.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
815781 How to Obtain the Latest BizTalk Server 2002 Service Pack
Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------------------
20-Jul-2002 23:46 3.0.1529.0 131,344 Cisapi.dll
20-Jul-2002 23:46 3.0.1529.0 524,560 Ciscore.dll
20-Jul-2002 23:46 3.0.1529.0 405,776 Cisengine.dll
20-Jul-2002 23:46 3.0.1529.0 348,432 Mscis.exe
11-Apr-2002 16:41 13,680 Btm_priorityupgrade.sql
11-Apr-2002 16:41 19,632 Sq_priorityupgrade.sql
NOTES: For each computer that is running BizTalk Server and for each database group, Btm_priorityupgrade.sql must be executed against the BizTalk InterchangeBTM database, and Sq_priorityupgrade.sql must be executed against the BizTalk InterchangeSQ database. To do this, you must use the SQL Query Analyzer to execute the stored procedures against the affected BizTalk databases.
STATUS
Microsoft has confirmed that this is a problem in BizTalk Server 2002.
This problem was first corrected in Microsoft BizTalk Server 2002 Service Pack 1.
Keywords: kbhotfixserver kbqfe kbbiztalk2002sp1fix kbprb KB326660
