Knowledge Base

Event ID 6008 is unexpectedly logged to the System event log after you shut down and restart your computer

Article ID: 326564

Article Last Modified on 2/1/2007

APPLIES TO

Microsoft Windows 2000 Service Pack 3
Microsoft Windows 2000 Service Pack 2
Microsoft Windows 2000 Service Pack 1
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Service Pack 3
Microsoft Windows 2000 Service Pack 2
Microsoft Windows 2000 Service Pack 1

This article was previously published under Q326564

SYMPTOMS

When you restart the computer after a program that uses the InitiateSystemShutdownEx function shuts it down automatically, the following event may be logged to the System event log:

Event ID: 6008
Source: Event Log
Type: Error
Description:
The previous system shutdown at Time on Date was unexpected.

CAUSE

This problem may occur if both of the following conditions are true:

The computer is locked or is configured with a password-protected screensaver.
The shutdown operation is initiated automatically by a program that uses the InitiateSystemShutdownEx function with the force flag.

For example, you use the Remote Shutdown tool (Shutdown.exe) from the Microsoft Windows 2000 Resource Kit to force a shut down of the computer from a remote computer or you schedule a shutdown of the local computer by using Shutdown.exe in combination with the at command or Task Scheduler.

In this situation, the Event Log service is not notified about the shutdown event, and as a result, the shutdown operation is incorrectly considered by the Event Log service as an unexpected event.

RESOLUTION

Hotfix information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

   Date         Time   Version             Size   File name
   --------------------------------------------------------------
   15-Aug-2002  08:34  5.0.2195.5265      42,256  Basesrv.dll
   15-Aug-2002  08:34  5.0.2195.5907     222,992  Gdi32.dll
   15-Aug-2002  08:34  5.0.2195.6011     708,880  Kernel32.dll
   15-Aug-2002  08:34  5.0.2195.4733     332,560  Msgina.dll
   15-Aug-2002  08:34  5.0.2195.6000     379,664  User32.dll
   15-Aug-2002  08:34  5.0.2195.5968     369,936  Userenv.dll
   08-Aug-2002  15:23  5.0.2195.6003   1,642,416  Win32k.sys
   15-Aug-2002  08:30  5.0.2195.6013     179,472  Winlogon.exe
   15-Aug-2002  08:34  5.0.2195.5935     243,472  Winsrv.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to use the Remote Shutdown tool (Shutdown.exe) to shut down shut down and restart a local or remote Windows 2000-based computer, click the following article number to view the article in the Microsoft Knowledge Base:

317371 How to use the Remote Shutdown tool to shut down and restart a computer in Windows 2000

For more information about how to install multiple hotfixes while only restarting one time, click the following article number to view the article in the Microsoft Knowledge Base:

296861 How to install multiple Windows updates or hotfixes with only one reboot

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

883635 You may experience an abnormal shutdown of your Windows 2000 Server-based computer after the Windows logon screen saver starts

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbwin2ksp4fix kbhotfixserver KB326564

Microsoft KB Archive/326564

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