Article ID: 325527
Article Last Modified on 4/7/2006
APPLIES TO
- Microsoft Word 2002 Standard Edition
This article was previously published under Q325527
SYMPTOMS
A Word document may be printed with a wide right margin and small text. This problem may occur if you have turned on Track Changes and you turned off the balloons.
RESOLUTION
Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP product name Public Update that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
<FIXEDTEXT>
Date Time Version Size File name
----------------------------------------------------------
25-Oct-2002 18:35 1,804 Hotfix.txt
25-Oct-2002 01:12 3,132 Readme.txt
25-Oct-2002 01:07 5,728,836 Winword.msp
25-Oct-2002 01:28 5,639,208 Winword_Admin.msp
</FIXEDTEXT>
After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
<FIXEDTEXT>
Date Time Version Size File name
----------------------------------------------------------
24-Oct-2002 11:44 10.0.4622.0 10,598,984 Winword.exe
</FIXEDTEXT>
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.
Additional query words: kb2hr1
Keywords: kbbug kbfix kbqfe kbofficexppresp3fix kbhotfixserver KB325527
