Article ID: 325467
Article Last Modified on 2/27/2007
APPLIES TO
- Microsoft Exchange 2000 Server Standard Edition
This article was previously published under Q325467
SYMPTOMS
Immediately after the information store service is failed over to a passive node, Event ID 9582 is logged in the event log:
CAUSE
The passive node maintains a stub store.exe process. If the passive node at one time hosted the virtual server and was not restarted after it released ownership of the virtual server, the memory in the store process already contains fragmentation.
RESOLUTION
To clear fragmentation, restart the current passive node, and then fail cluster resources to the newly restarted node. Additionally, restart the previously active node in case an unexpected failover was to occur.
Additional query words: exch2kp2w 9582 events
Keywords: kberrmsg kbprb KB325467