Knowledge Base

Support WebCast: Using Remote Assistance and System Restore in Microsoft Windows XP

Article ID: 325286

Article Last Modified on 8/9/2004

APPLIES TO

Microsoft Windows XP Professional
Microsoft Windows XP Home Edition

This article was previously published under Q325286

Session Summary

During this session, we will discuss Remote Assistance and System Restore. We will also talk about the connection process when you use Remote Assistance. In addition, we will review the common problems that you may encounter when connecting. We will also talk about System Restore, and what it will and will not restore.

This is a Level 200 session that was recorded September 27, 2001 and presented by Jamir Correa and Rami Munder. Jamir joined Microsoft in 2000 and has provided support for Windows 95, Windows 98, Windows Millennium Edition, and Windows CE. He joined the Whistler Beta Project in November 2000, where he stayed from Beta 1 through RTM, focusing mainly on PCHealth. He recently joined the Windows XP Jenga team, where he will provide training, support, and mentoring for Windows XP. Rami Munder started working at Microsoft in January 2000 and has been on the PSS Performance team supporting Windows 2000 since April 2000. He started working on the Windows XP Beta project in April 2001, focusing on Performance, System Monitor, User State Migration tools, and Remote Assistance. Rami graduated from Texas A&M University in December of 1999.

Viewing the Presentation

To view, please click on the link: [javascript:fnViewMMC('http://support.microsoft.com/servicedesks/webcasts/seminar/shared/asp/view.asp?url=/servicedesks/webcasts/en/wc092701/manifest.xml'); View this Support Webcast] (Length: 1 hour 20 minutes)

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This Windows Streaming Media archive requires an Internet connection of 28.8 Kbps or faster, and is best viewed with a minimum screen resolution of 800 X 600.