Microsoft KB Archive/325246

Knowledge Base

Support WebCast: Troubleshooting Display and Sound Issues

PSS ID Number: 325246

Article Last Modified on 5/23/2003

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The information in this article applies to:

• All Microsoft Multimedia Products

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This article was previously published under Q325246

Session Summary

In this session, we will discuss methods that you can use to troubleshoot display and sound issues, as they relate to Microsoft Games and Multimedia products.

This is a Level 200 session that was recorded December 28, 2000 and presented by Otto Cate and Mark Auld.

Otto Cate is the Backup Support Lead for the Action, Adventure, and Strategies game products, as well as the Links line of products. He has worked at Microsoft for several years supporting the Home/Reference line of products, and the Game products.

Mark Auld is the Product Support Lead for Kids, Multimedia, and Geography products, as well as Microsoft Reader. He has worked with Product Support Services for several years supporting Multimedia, Reference, Hardware, and Game products.

Viewing the Presentation

To view, please click on the link: [javascript:fnViewMMC('http://support.microsoft.com/servicedesks/webcasts/seminar/shared/asp/view.asp?url=/servicedesks/webcasts/en/WC122800/manifest.xml'); View this Support Webcast] (Length: 56 minutes)

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This Windows Streaming Media archive requires an Internet connection of 28.8 Kbps or faster, and is best viewed with a minimum screen resolution of 800 X 600.

Additional Resources

Download presentation WC122800.ppt. This is a 197-KB Microsoft PowerPoint (.ppt) file.
If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (2,752 KB).

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Keywords: kbWebCastSupport kbinfo KB325246
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