Microsoft KB Archive/324844

Knowledge Base

STS: Cannot Edit Document on SharePoint Team Web Site by Using the Edit Button

Article ID: 324844

Article Last Modified on 1/9/2006

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APPLIES TO

• Microsoft SharePoint Team Services

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This article was previously published under Q324844

SYMPTOMS

When you visit a shared document on a SharePoint team Web site and then click Edit, you receive the following error message:

The "edit document" button requires a SharePoint compatible application and MS IE 4.0 or greater.

CAUSE

Microsoft Office 2000 does not support the advanced features of SharePoint Team Services.

RESOLUTION

While you can successfully use Office 2000 with some advanced features of SharePoint Team Services, Microsoft Office XP fully supports these features.

For information about how to upgrade to Office XP, visit the following Microsoft Web site:

Microsoft Office - How to Buy
http://microsoft.com/office/howtobuy/default.asp

To download the latest version of Microsoft Internet Explorer, visit the following Microsoft Web site:

Microsoft Internet Explorer - Download Internet Explorer 6
http://microsoft.com/windows/ie/default.asp

WORKAROUND

To work around this issue, open the document as a read-only file in an Office program, and then save it to the SharePoint team Web site using the Save as command. To do this, follow these steps:

1. Open the document as a read-only file in an Office program.
2. Make any changes to the document that you want.
3. On the File menu, click Save as.
4. In the Save in box, click My Network Places.
5. Do one of the following:
   • If the location of the SharePoint team Web site is listed under My Network Places, click it, and then skip forward to step 6.
   • If the location of the SharePoint team Web site is not listed under My Network Places, do the following:
     1. Double-click Add Network Place.
     2. In the Add Network Place Wizard, click Create a shortcut to an existing network place, and then click Next.
     3. In the Location box, type the path to the SharePoint team Web site.
     4. In the Name box, type a name for your shortcut.
6. If you are prompted, enter your user name and password for the SharePoint team Web site.
7. Visit the location where the Office document was originally stored.
8. Save the document.

Keywords: kbprb KB324844

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